Privacy Policy

We take the privacy of our customers, employees and suppliers very seriously. To make sense of this sentence, we want you to understand what we do with your data and why we collect it. If you have any questions, please call or write to us: we will be happy to help you.

If you have any questions about what we do with your data, what your rights are and how to exercise them, you can contact our Data Protection Officer at rgpd@uenergia.es.

Who is responsible for all this?

If you are a customer of electricity supply: Eléctrica Sollerense, S.A.U, CIF A57048332, with address at C/Sa Mar, 146, 07100, Sóller, Balearic Islands and registered in the Mercantile Register of Mallorca 3, Volume 1799, Book 0, Folio 139, Section 8ª, Page PM-37274.

If you are a customer of our telecommunication services (internet, tv, telephone): Vall de Sóller Telecomunicacións, S.L.U., CIF B67696658 with address at C/Sa Mar, 146, 07100, Sóller, Balearic Islands and registered in the Mercantile Registry of Palma in volume 2928, folio 28, page number PM-92652, 1st inscription.

You can find all our contact information here.

What data do we use?

Electricity customers: We process all the data of our electricity supply customers. We need them to fulfill the contract that binds us and bill the energy you consume.

Why do we have your data? We need them to make possible the electricity supply you have contracted and to bill your energy consumption.

Why can we have your data? Performance of a contract to which you are a party.

Will we give your data to anyone? No.

What can you do about your data? You can request the exercise of the rights you have with respect to your data (access, rectification, cancellation, opposition, limitation, suppression); just send us your request according to the instructions below.

En U Energia siempre vas a recibir una atención personalizada, directa y sin intermediarios. Para ello ponemos a tu disposición diferentes formas de contacto.

Nuestro horario de atención al público es de lunes a viernes de 7:00 a 16:45 horas

900 373 417

Llámanos gratis

Si lo prefieres puedes rellenar nuestro formulario y te responderemos en breve.

At U Energia you will always receive personalized, direct attention without intermediaries. For this we offer you different ways of contact.

We are open to the public from Monday to Friday from 7:00 am to 4:45 pm.

900 373 417

Call us toll free

If you prefer you can fill out our form and we will get back to you as soon as possible.

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Leave us your details and we will call you from 8am to 4.45pm from Monday to Friday.

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